Privacy Policy

Updated two months ago

This Privacy Policy describes how NovaPads ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from novapads.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using our Services, you agree to the terms of this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact details: Your name, phone number, email address, shipping address, and billing address.
Order information: Your name, payment confirmation, email address, and phone number related to your purchase of Tesla Camping Mattress or other products.
Customer support information: Information you choose to include in communications with us, such as when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

Shopify: Our e-commerce platform, which supports our Site and Services.
Payment processors: They collect payment information (e.g., credit or debit card details) to process your payment for Tesla Camping Mattress or other products.
Logistics partners: They collect shipping information to fulfill your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services: To process your payments, fulfill your orders for Tesla Camping Mattress, arrange for shipping, and provide customer support.
Marketing and Advertising: To send you promotional communications about our products, including Tesla Camping Mattress, and to show you advertisements on our Site and other platforms.
Improving Our Services: To analyze user behavior and improve the functionality and user experience of our Site.
Security and Fraud Prevention: To detect and prevent fraudulent, illegal, or malicious activity.

4. How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

Service Providers: Vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
Business and Marketing Partners: To provide services and advertise to you, including promotions for Tesla Camping Mattress.
Legal Obligations: To comply with applicable laws, regulations, or legal processes.

We do not sell your personal information.

5. Cookies and Tracking Technologies

We use Cookies to power and improve our Site and Services, including remembering your actions and preferences. You can manage or disable Cookies through your browser settings, but this may affect your user experience.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information.
Opt-Out of Marketing: Opt out of receiving promotional communications.

To exercise these rights, please contact us at support@novapads.com.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside your residence, including the United States and Europe. We will ensure appropriate safeguards are in place to protect your information.

8. Children's Privacy

Our Services are not intended for individuals under the age of 12. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.