Thank you for choosing NovaPads! We are committed to providing you with high-quality products and exceptional service. To protect your rights, we offer the following warranty coverage for our brand new products:
All new products come with one-year warranty starting from the date of purchase.
1.Material or manufacturing defects under normal use conditions
2.Performance failures not caused by human factors
3.Quality issues with original factory accessories
We regret to inform you that the following cases are not covered:
1.Customer Consultation:
Contact our support team at support@novapads.com and provide:
2.Inspection & Confirmation:
Our technical team will evaluate the reported issue
3.Warranty Service:
Upon confirmation of eligibility, we will provide repair or replacement services
Customer Service Email: support@novapads.com
Response Time: Within 3 business days
NovaPads reserves the final right to interpret this warranty policy.
Any policy changes will be updated on the official Novapads website without prior notice.
Customers are advised to periodically review the warranty policy.
This policy ensures NovaPads customers receive the highest quality service and support while clearly outlining warranty terms and conditions.
Thanks for subscribing!
This email has been registered!
By agreeing to these Terms, you represent that:
A breach of these Terms will result in immediate termination of your access to our Services.
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted over networks. Credit card data is always encrypted.
You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.
We are not responsible if information on our site is inaccurate, incomplete, or outdated.
Historical information is provided for reference only.
We reserve the right to modify site content at any time but have no obligation to update it.
Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice.
We are not liable for any price changes, suspensions, or discontinuations.
Some products may be available exclusively online with limited quantities.
We do not guarantee that product colors or images on the site will be 100% accurate.
We reserve the right to limit sales by person, region, or jurisdiction.
We may discontinue any product at any time.
We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate purchase and account information.
We may limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
We may provide access to third-party tools, which we do not monitor or control.
Use of such tools is at your own risk.
We are not responsible for third-party websites linked on our site.
Review third-party policies before engaging in any transactions.
We may use, edit, or publish comments you submit without restriction.
Comments must not violate third-party rights or contain unlawful material.
Your submission of personal data is governed by our Privacy Policy.
We reserve the right to correct errors in product descriptions, pricing, or availability.
We may cancel orders if information is inaccurate.
You may not use the site for:
Illegal activities
Harassment, fraud, or spreading malware
Unauthorized data collection
Violations may result in termination of access.
The Service is provided “as is” without warranties of any kind.
We are not liable for damages arising from your use of the Service.
You agree to indemnify NovaPads against any claims arising from your breach of these Terms.
If any part of these Terms is deemed unenforceable, the remaining provisions remain valid.
These Terms constitute the full agreement between you and NovaPads.
These Terms are governed by the laws of the United States.
Check this page for updates. Continued use after changes means acceptance.
Any Questions? Contact us at: suppot@novapads.com